Operations management : improving customer service. (4th ed.)

By: Schonberger, RichardContributor(s): Knod, Edward MPublication details: Homewood Irwin 1991Edition: 4th edDescription: xvii, 926 p. : illISBN: 0256098816; 0256082405Subject(s): PRODUCTION MANAGEMENTLOC classification: TS 155 Sch
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Item type Home library Call number Materials specified Status Date due Barcode
MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
TS 155 Sch (Browse shelf(Opens below)) Available 015895

Includes bibliographical references

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