The hidden power of your customers: four keys to growing your business through existing customers by Becky Carroll

By: Carroll, BeckyPublication details: New Jersey John Wiley and Sons 2011Description: xvi, 240pISBN: 9781118018217Subject(s): CUSTOMER RELATIONS--MANAGEMENT | CUSTOMER SERVICES--MANAGEMENT | CUSTOMER SERVICES | CUSTOMER RELATIONSLOC classification: HF 5415.5 Car
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