How to manage the IT helpdesk: a guide for user support and call centre managers.-- 5th ed.

By: Bruton, NoelSeries: Computer weekly professional seriesPublication details: Oxford Butterworth-Heinemann 2002Edition: 2nd edDescription: xxiv, 347 pages : illustrationsISBN: 0750649011Subject(s): INFORMATION | INFORMATION TECHNOLOGYLOC classification: HC 79.I55 BRU
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Item type Home library Call number Materials specified Copy number Status Date due Barcode
MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
HC 79.I55 Bru (Browse shelf(Opens below)) 1 Available 040454
MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
HC 79.I55 Bru (Browse shelf(Opens below)) 2 Available 739405

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