Examining e-service quality on customer satisfaction in Zambia’s public sector : insights from taxpayers in Kitwe / by Richard Chabala Mpomwa

By: Mpomwa, Richard ChabalaLanguage: English Publication details: Kitwe : Copperbelt University, 2023Description: xii, 59 pages : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): E-SERVICE QUALITY | CUSTOMER SATISFACTION | CUSTOMER SATISFACTION--PUBLIC SECTORLOC classification: CBU-PG THESIS/MPO
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Item type Home library Collection Shelving location Call number Materials specified Copy number Status Date due Barcode
UNIVERSITY COLLECTION UNIVERSITY COLLECTION CBU-MAIN LIBRARY, KITWE.
Special Collections Special Collections CBU-PG THESIS/MPO (Browse shelf(Opens below)) 1 Available B85079

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