Assessing the effect of e-service quality on customer satisfaction in e-commerce / by Martin Mbewe

By: Mbewe, MartinLanguage: English Publication details: Kitwe : Copperbelt University, 2023Description: xi, 75 pages [various pages] : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): CUSTOMER SATISFACTION | E-SERVICE QUALITYLOC classification: CBU-PG THESIS/MBE
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