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Examining e-service quality on customer satisfaction in Zambia’s public sector : insights from taxpayers in Kitwe / by Richard Chabala Mpomwa

by Mpomwa, Richard Chabala.

Language: English Publication details: Kitwe : Copperbelt University, 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/MPO.

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Assessing the effect of e-service quality on customer satisfaction in e-commerce / by Martin Mbewe

by Mbewe, Martin.

Language: English Publication details: Kitwe : Copperbelt University, 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/MBE.

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