The mediating role of customer satisfaction on the relationship between brand loyalty and its antecedents : evidence from banking sector / by Esther Kakosa
Publication details: Kitwe, Copperbelt University: 2023Description: xiii, 103 pages : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): CUSTOMER SATISFACTION | ANTECEDENTS | BRAND LOYALTYLOC classification: CBU-PG THESIS/KAK | B85107| Item type | Home library | Shelving location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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CBU-MAIN LIBRARY, KITWE. | Special Collections | CBU-PG THESIS/KAK (Browse shelf(Opens below)) | 1 | Available | B85107 |
includes bibliographical references and appendices

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