An evaluation of effects of information communication technology introduction as a tool for customer service delivery and service efficiency- Kafubu Water and Sewerage Company Limited by Annie Chileshe Mulenga

By: Mulenga, Annie ChileshePublication details: Kitwe: Copperbelt University 2015Description: xi, 76p.: illSubject(s): CUSTOMER SERVICES | WATER UTILITIES--ECONOMIC ASPECTS | INFORMATION TECHNOLOGY--SOCIAL ASPECTS | COMMUNICATION--TECHNOLOGICAL INNOVATIONS | INFORMATION TECHNOLOGY--ECONOMIC ASPECTS | WATER UTILITY COMPANIES--ZAMBIALOC classification: CBU-PG THESIS/MUL
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Item type Home library Call number Materials specified Status Date due Barcode
MONOGRAPH MONOGRAPH CBU-MAIN LIBRARY, KITWE.
CBU-PG THESIS/MUL (Browse shelf(Opens below)) Available B2344

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