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An analysis of the real relationship between service quality and client satisfaction among registered members of national health insurance scheme: a case of Lusaka province , Zambia / by Gloria Chanda Banda

By: Banda Chanda, Gloria Language: English Publication details: Kitwe : Copperbelt University, 2023Description: ix,109 pages : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): SERVICE QUALITY | CLIENT SATISFACTION | NATIONAL HEALTH INSURANCE SCHEME | LUSAKA PROVINCELOC classification: CBU-PG THESIS/BAN

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Holdings
Item type	Home library	Collection	Shelving location	Call number	Materials specified	Status	Date due	Barcode
UNIVERSITY COLLECTION	CBU-MAIN LIBRARY, KITWE.	Special Collections	Special Collections	CBU-PG THESIS/BAN (Browse shelf(Opens below))		Available		B92536

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includes bibliographical references and appendices

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