Normal view MARC view ISBD view

The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka / by Amina Russell Banda

By: Banda, Amina RussellLanguage: English Publication details: Kitwe : Copperbelt University, 2023Description: xii, 81 pages [5 pages] : illustrationsContent type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): ONLINE BANKING--ZAMBIA | ELECTRONIC SERVICE QUALITY FOR ONLINE BANKING | BANK ELECTRONIC SERVICES--ZAMBIA | BANKS AND BANKING--CUSTOMER SERVICES--ZAMBIALOC classification: CBU-PG THESIS/BAN

Tags from this library: No tags from this library for this title.

Average rating: 0.0 (0 votes)

Holdings
Item type	Home library	Collection	Shelving location	Call number	Materials specified	Copy number	Status	Date due	Barcode
UNIVERSITY COLLECTION	CBU-MAIN LIBRARY, KITWE.	Special Collections	Special Collections	CBU-PG THESIS/BAN (Browse shelf(Opens below))		1	Available		B85090

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	CBU-PG THESIS/AON Assessment of the effect of performance management practices on employee performance in Zambian private schools : case study of Lusaka province	CBU-PG THESIS/BAN An assessment of the relationship between financial incentives and workers morale in Kabwe	CBU-PG THESIS/BAN An analysis of the real relationship between service quality and client satisfaction among registered members of national health insurance scheme: a case of Lusaka province , Zambia	CBU-PG THESIS/BAN The role of electronic banking service quality on customer satisfaction in Zambia’s banking sector amidst Covid-19 pandemic : a case of National Savings and Credit Bank(NATSAVE) - Lusaka	CBU-PG THESIS/BAN Examining the determinants of SME’s adoption intention to use mobile banking services in Zambia	CBU-PG THESIS/CHA An examination of factors influencing cloud computing adoption in Zambian higher learning institutions	CBU-PG THESIS/CHI Assessing the causes and contributory factors of material deaths at Kitwe teaching hospital	Next

There are no comments on this title.

to post a comment.