Examining the relationship of customer satisfaction among perceived trust, perceived commitment and customer loyalty : a case study of insurance companies on the Copperbelt province of Zambia / by Bridget Bwalya Chipwaya

By: Chipwaya, Bridget BwalyaPublication details: Kitwe, Copperbelt University: 2023Description: viii, 85 pages : illustrations (some colour)Content type: Text | Media type: Unmediated | Carrier type: VolumeSubject(s): CUSTOMER SATISFACTION | INSURANCE | COPPERBELT PROVINCELOC classification: CBU-PG THESIS/CHI | B85100
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Item type Home library Shelving location Call number Materials specified Copy number Status Date due Barcode
UNIVERSITY COLLECTION UNIVERSITY COLLECTION CBU-MAIN LIBRARY, KITWE.
Special Collections CBU-PG THESIS/CHI (Browse shelf(Opens below)) 1 Available B85100

includes bibliographical references and appendices

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