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Results of search for 'su:"SERVICE INDUSTRIES--MANAGEMENT"'
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Authors
Clark, Graham
Fitzsimmons, James A
Fitzsimmons, Mona J
Johnston, Robert
Holding libraries
CBU-MAIN LIBRARY, KITWE.
Item types
DVD/CD-ROM
MONOGRAPH
Topics
MANAGEMENT
SERVICE INDUSTRIES--...
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Service operations management: improving service delivery. (3rd ed.)
by Robert Johnston and Graham Clark
by
Johnston, Robert
|
Clark, Graham.
Edition:
3rd edition
Publication details:
Harlow:
Pearson Education, Inc
2001
Availability:
Items available for loan:
CBU-MAIN LIBRARY, KITWE.
(1) .
Collection(s):
Call number:
HD 9980.5 Joh
.
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Service management: operations, strategy, information technology.-- 4th ed.
James Fitzsimmons and Mona Fitzsimmons
by
Fitzsimmons, Mona J
|
Fitzsimmons, James A.
Edition:
4th ed.
Publication details:
Boston
McGraw-Hill
2004
Availability:
Items available for loan:
CBU-MAIN LIBRARY, KITWE.
(4) .
Not available:
Withdrawn (1).
Collection(s):
Call number:
HD 9980.5 Fit
.
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Service management.-- 4th ed.
James Fitzsimmons and Mona Fitzsimmons
[cd-rom]
by
Fitzsimmons, Mona J
|
Fitzsimmons, James A.
Edition:
4th ed.
Publication details:
Boston
McGraw-Hill
2004
Availability:
Items available for loan:
CBU-MAIN LIBRARY, KITWE.
(5) .
Collection(s):
Call number:
CD/ HD 9980.5 Fit
.
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