Results of search for 'ccl=su:"CUSTOMER SATISFACTION"' › The Copperbelt University Open Access Catalogue catalog

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		No cover image available No cover image available An analysis of Service Quality and Customer Satisfaction in Hostels and Lodges in Livingstone By Mulenga Mumba by Mumba, Mulenga. Publication details: Kitwe Copperbelt University 2019Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/MUM. Add to cart (remove)
		No cover image available No cover image available An analysis of the effect of Service Quality on Customer Satisfaction in the Water Sector in Kitwe District By charity Mweemba by Mweemba Charity. Publication details: Kitwe Copperbelt University 2018Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/MWE. Add to cart (remove)
		No cover image available No cover image available An assessment of customer satisfaction in the quality of service delivery by micro finance institutions: a case of Lusaka based customers of micro finance institutions by Muuka Madubeko by Madubeko, Muuka. Publication details: Kitwe: Copperbelt University 2010Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: THESIS/MBA. Add to cart (remove)
		No cover image available No cover image available The effect of Corporate Social Responsibility on Customer Loyalty among Public Bus users in Luanshya Town: The mediating role of Customers Satisfaction By Jean Sivwimi by Sivwimi, Jean. Publication details: Kitwe Copperbelt University 2019Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/SIV. Add to cart (remove)
		No cover image available No cover image available The effect of Service Quality Dimensions on Customer Satisfaction in Retail Banking in Nakonde District By Francis Kaombe by Kaombe Francis. Publication details: Kitwe Copperbelt University 2018Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/KAO. Add to cart (remove)
		No cover image available No cover image available The effect of Service Quality on Customer Satisfaction in Zambia's Telecommunications Sector: A case study on Airtel By chisala Chikopyo by Chikopyo, Chisala. Publication details: Kitwe Copperbelt University 2019Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/CHI. Add to cart (remove)
		No cover image available No cover image available The effect of the Marketing Mix on Customer Satisfaction: A case study of Radisson Blu Hotel By Nchimunya Munamonga by Munamonga, Nchimunya. Publication details: Kitwe Copperbelt University 2018Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/MUN. Add to cart (remove)
		No cover image available No cover image available Examining the relationship between the Service Quality Dimensions and Customer Satisfaction : A case study of Zambian Public University By Abel Moonga by Moonga, Abel. Publication details: Kitwe Copperbelt University 2019Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/MOO. Add to cart (remove)
		No cover image available No cover image available Investigating the effect of Bank Personality, Customer Satisfaction and Identification on Customer Loyalty: A case study of the Banking Sector By Herbert Sinyengo by Sinyengo, Herbert. Publication details: Kitwe Copperbelt University 2019Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/SIN. Add to cart (remove)
		No cover image available No cover image available A study of the effects of Demographics on Customer adoption and Customer Satisfaction of E-Banking among Clients of Commercial Banks in Chililabombwe District By Evans E. C. Chanda by Chanda E. C. Evans. Publication details: Kitwe Copperbelt University 2019Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/CHA. Add to cart (remove)
		No cover image available No cover image available A study of the impact of kaizen on Customer Satisfaction at Hail Telecommunications Limited By Larson Chibesa by Chibesa, Larson. Publication details: Kitwe Copperbelt University 2018Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/CHI. Add to cart (remove)
		Delivering the customer experience: creating attainable dreams: a guide for retail teams by Dr Mark F. Dorgan by Dorgan F. Mark. Publication details: United Kingdom Dr Mark F. Dorgan 2010Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (4) . Collection(s): Call number: HF 5415.5 Dor. Add to cart (remove)
		No cover image available No cover image available Examining the effects of public healthcare service quality on customer satisfaction: evidence from Copperbelt, Zambia / by Kondwani Boyd by Lungu, Boyd Kondwani. Language: English Publication details: Kitwe: Copperbelt University, 2021Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/LUN. Add to cart (remove)
		No cover image available No cover image available Examining the relationship between online e-self service platforms and customer satisfaction : a case of study of patents and companies registration agency (PACRA) / by Perry Mwaba Chitalu by Mwaba, Chitalu Perry. Language: English Publication details: Kitwe : Copperbelt University, 2022Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/. Add to cart (remove)
		No cover image available No cover image available An evaluation of the effect of services quality on customer satisfaction in the provision of digital retail in banking services / by Chanda Liamba by Liamba, Chanda. Language: English Publication details: Kitwe : Copperbelt University, 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/LIA. Add to cart (remove)
		No cover image available No cover image available The effect of waiting time satisfaction on customer satisfaction and customer loyalty in the context of banks based in Zambia / by Mbumwae Mubiana Ngenda by Ngenda, Mbumwae Mubiana. Language: English Publication details: Kitwe: Copperbelt University, 2021Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/NGE. Add to cart (remove)
		No cover image available No cover image available Examining effects of digitalization on customer satisfaction : evidence from the communications industry in Kitwe, Zambia / by Munsanda Moono Munansangu by Munansangu, Munsanda Moono. Language: English Publication details: Kitwe : Copperbelt University, 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/MUN. Add to cart (remove)
		No cover image available No cover image available Examining e-service quality on customer satisfaction in Zambia’s public sector : insights from taxpayers in Kitwe / by Richard Chabala Mpomwa by Mpomwa, Richard Chabala. Language: English Publication details: Kitwe : Copperbelt University, 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/MPO. Add to cart (remove)
		No cover image available No cover image available Assessing the effect of e-service quality on customer satisfaction in e-commerce / by Martin Mbewe by Mbewe, Martin. Language: English Publication details: Kitwe : Copperbelt University, 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Special Collections Call number: CBU-PG THESIS/MBE. Add to cart (remove)
		No cover image available No cover image available Examining the relationship of customer satisfaction among perceived trust, perceived commitment and customer loyalty : a case study of insurance companies on the Copperbelt province of Zambia / by Bridget Bwalya Chipwaya by Chipwaya, Bridget Bwalya. Publication details: Kitwe, Copperbelt University: 2023Availability: Items available for loan: CBU-MAIN LIBRARY, KITWE. (1) . Collection(s): Call number: CBU-PG THESIS/CHI. Add to cart (remove)

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Your search returned 22 results.